Article makes a good point: Users will be upset when their device is no longer supported by the software updates. Though I think it’s fair to point out that those who are getting iPhones are mostly the type who get swept up in bigger is better, latest is greatest mentality and those who are not so tech savvy to endeavor in upgrading their phone will do so because switching devices is so easy on the iPhone. I think you can rely on a 3 or 4 year rotation for most users. The others are not reliant on the L&G, so they don’t care about software updates.
Apple has already established a model with the “No-PPC on Snow Leopard” agenda.
Make way for the new no one expects an upgrade for DOS anymore, even though they bought that once upon a time.
Though cutting the cord on the G1 owners seems pretty soon. Come on! Those people we so excited to get a Google Phone!